ecommerce & Marketplace: Trustap insight
Every transaction, accounted for, in one place
Trustap Insight is the dashboard that accompanies Trustap Checkout or Trustap Protection. See every payment, fee, refund and payout against the sale it came from, so finance, support and developers each get what they need.
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Know what payouts are made of
A payout is one number. Behind it are dozens of sales, fees and refunds, and matching them up usually means stitching together exports, bank statements and emails. Trustap Insight shows exactly which sales, fees and refunds make up each payout, and when it will land, so reconciliation stops being a month-end scramble.
instant answers
Answers to transaction questions, a click away
When a buyer or seller asks about a payment, your support team shouldn’t have to go hunting. Search any transaction by ID, date or buyer email to see what was paid, what was refunded and what’s still outstanding. Everything is in one view, so you can answer on the first contact.
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Go live with confidence
Developers get a separate test dashboard where every API call shows up in real time, so they can build and debug without waiting on our team. Once it works, switch to live. Test data never mixes with your real numbers.
team access
The right view for every team
Give finance and support read-only access, and keep settings in the hands of your admins. Everyone gets the visibility they need, without the keys to your integration.
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Key Features
Search, filter and export
Find any transaction in seconds and export any view to CSV for your finance team.
Money breakdown
See what was paid, what’s outstanding and every deduction, including Trustap fees, for each transaction.
Refund tracking
Track every refund and see exactly how it affects your balance.
Developer settings
Manage redirect URIs and webhooks yourself, so changes ship in minutes without waiting on a ticket.
Get it with Trustap Checkout or Trustap Protection
Frequently Asked Questions
No. Trustap Insight is included with Trustap Checkout or Trustap Protection.
Anyone you invite can use Trustap Insight. Admins get full access to settings, and readers get read-only access, which is ideal for finance and support.
Yes. On Trustap Insight, you can filter any view and export it to CSV.
Yes. There’s a separate test dashboard where every API call shows up in real time, and test data never mixes with your live numbers.
Yes. On Trustap Insight, payout tracking shows the expected arrival date and which transactions each payout includes.
You can see your current logo, colours and text in Trustap Insight, and our team makes any changes you request.