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One Trustap, seven products: introducing our new product line up

Trustap started with a simple question: how do two strangers trade online without one of them having to go first?

Our founder, Conor Lyden, asked this question in 2016 after buying football tickets online and realising there was no safe way to pay someone he'd never met. The answer was a payment that's held securely until the deal is done, so the buyer knows their money is safe and the seller knows it's there.

That idea still sits at the heart of everything we do. But over the years, what we offer has grown far beyond it.

From one product to many

Marketplaces started building Trustap into their platforms, so their buyers and sellers could trade safely at scale.

Car dealers started using it to take vehicle deposits online.

Then online e-commerce stores came to us for something different: lower-cost card payments, and help fighting chargebacks.

Most recently, we've started building for a new kind of shopper altogether: AI assistants that find and buy on someone's behalf.

Each of these businesses needs something different from Trustap. But until now, they've all heard the same name for it. That made it harder for customers to see exactly what they were getting, and harder for us to explain it.

So we've given each of our products its own name.

Meet the Trustap product line-up

Payments

Trustap Checkout: Accept payments online with fast payouts, no escrow required.
Trustap Subscribe: Allow Shopify customers to make simple repeat purchases.

Trust and Protection

Trustap Protection: Accept & hold funds until delivery is confirmed, so both sides feel safe.
Trustap Order+: Lets shoppers cover their order against loss, theft or damage.‍
Trustap Validate: Onboard and verify every seller before they can transact.

Growth and Operations

Trustap Insight: See every payment, fee, refund and payout in one dashboard.
Trustap Index: Structure your catalog so AI shopping assistants can find it.

What this means if you already use Trustap

Nothing changes in how Trustap works for you. Your setup, your payments and your support all stay the same. The product you use now simply has a name, and you'll start to see it on our website, in your dashboard and in conversations with our team.

If you're not sure which product you use, or which others could help your business, our team is happy to talk it through.

What hasn't changed

We're still Trustap, and our promise is the same as it was on day one: trust in every transaction. Whether you run an online store or a marketplace, sell vehicles, or buy and sell as an individual, there's now a clear Trustap product built for you.