Snagging resale tickets online can be pretty nerve-racking, whether you’re after a sold-out Glastonbury ticket (just ask Joanne McNally, who lost thousands after being scammed on one) or last-minute passes to this summer’s biggest gigs like Electric Picnic, All Together Now or Oasis.
Scammers are well aware of how high the demand is, especially close to the event itself. They prey on urgency and trust, which can result in fans making quick decisions and ending up out of pocket and locked out at the gate.
At Trustap, we’re changing that. Here’s how you can shop resale tickets with confidence and why Trustap is the safer way to pay.
Why Buying Resale Tickets Online Is Risky
Each year, thousands of people fall victim to ticket scams, especially on platforms like Facebook, WhatsApp, Instagram and unregulated selling sites. The most common issues include:
- Fake tickets that won’t scan at the venue
- No tickets at all, after the seller vanishes with your money
- Zero support or protection, especially if you pay via direct bank transfers or apps like PayPal Friends & Family
The common issue with all of this is: the buyer is taking on a lot of risk.
How Trustap Protects You When Buying Resale Tickets
Trustap is a secure digital transaction platform that acts as a neutral third party between buyer and seller. Here’s how it works:
1. Payment is Held Securely Until the Ticket is Verified
Your money doesn’t go straight to the seller. Instead, it’s held by Trustap in a secure escrow-like account until the buyer confirms they’ve received a valid ticket. With Trustap, you never pay someone directly, removing one of the riskiest parts of resale deals.
2. You Get the Chance to Inspect the Item Once Received
Once the ticket is received, the buyer gets the chance to inspect it and confirm it is valid. This takes the pressure off, especially when scammers try to rush buyers into quick decisions.
3. Dispute Resolution if Something Goes Wrong
Did the seller send an invalid ticket? Did nothing arrive at all? Trustap’s dedicated dispute resolution team can step in and resolve the issue before any funds are released, adding a crucial layer of protection.
Tips for Buying Resale Tickets Safely (If You’re Not Using Trustap
If you’re not using Trustap (yet), here are a few things you should still do:
- Ask for screenshots and order confirmations
- Be wary of sellers who push for fast decisions
- Avoid payments via bank transfer or apps with no buyer protection
- Always try to keep a written record of the agreement
Though these tips are useful, none of them are foolproof.
Safer Gigs Start Here
You shouldn’t have to choose between seeing your favourite band and gambling your money on a stranger’s word. With Trustap, you have a safe way to buy resale concert and festival tickets online.
So next time you spot that golden spare ticket online, make it a Trustap transaction.
To get started, begin your transaction online or download our app on iOS or Android.
